buying vouchers
Vouchers can be bought, as they are offered in the shop, like normal items. As soon as you have purchased a voucher and this has been activated after successful payment, the amount appears under your shopping basket. Now you can send the desired amount by e-mail using the link "Send coupon".
How to send vouchers
To send a voucher, please click the link "Send coupon" in your shopping basket. In order to send a voucher, we need the following information from you: first and last name of the recipient. A valid e-mail address of the recipient. The desired amount (you can also send partial amounts of your credit balance). A short message to the recipient. Please check your details again before sending. You can always correct your details before sending.
To send a voucher, please click on the link "Voucher With Voucher Shopping.
Once you have a credit, you can use it to pay for your order. During the ordering process you have the possibility to redeem your credit balance. If the credit is below the value of the goods, you must choose your preferred method of payment for the difference amount. If your credit balance exceeds the value of the goods, the rest of the credit is of course available to you for your next order.
Check vouchers.​
If you received a voucher by e-mail, you can post the amount as follows :.
1. Click on the link in the e-mail. If you do not already have a personal account, you can open an account.
2. After placing a product in the basket, you can enter your voucher code.
In case of problems:​If there are any problems with a voucher, please contact us by e-mail: info@freundschaftsketten.ch. Please describe as closely as possible the problem, important data include: your customer number, the coupon code, error messages of the system as well as the browser you use.